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Lesedi

369 bytes added, 11:52, 15 July 2020
/* Troubleshooting */
! Solution
! Who to call
|-
| The browser TCS won't load.
| (i) One or more of the SiTech GUIs may not be running. (ii) The thrift server may need restarting.
| (ii) Check that all SiTech GUIs are running and have no comms problems; restart all GUIs if there are any issues. (ii) Restart the thrift server. This will need to be done after (i).
| Hannah, IT or electronic standby.
|-
| TCS displays a warning stating that "The lockout has been engaged in the dome. No commands will be allowed until it is disabled. Try again or contact a technician for assistance...."
| Either (i) the motor is not in auto, or (ii) there is a comms issue with one or more subsystems, or (iii) the controller is in a fault state.
| (i) On the Advanced tab of the TCS, check that there is a green "AUTO" indicator beside the relevant subsystem. If the button says "MANUAL", click it to put the motor in AUTO mode. If that doesn't help, or if it is already in AUTO, the problem is likely (ii) or (iii) and you'll need assistance.
| Hannah, Electronic or IT standby.
|-
| The dome didn't open on startup.
| There is likely may be a comms problem.
| Call a technician to remedy.
| Hannah, Electronic or IT standby.
|-
| There is an error message saying "No Instrument selected".
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