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SPUPNIC

No change in size, 22:37, 1 March 2017
/* User's Troubleshooting Guide */
Please be sure to inform the instrument team of any technical issues you encounter during your run, either by emailing lisa(at)saao.ac.za, or by means of the SAAO's online fault forum at [[http://faultreports.saao.ac.za/index.php?board=5.0]].
'''Re-starting the quickQuick-look Look software'''* There is a memory leak in the quickQuick-look Look software which causes its memory consumption to grow larger each time a new spectrum is loaded. To work around this, please restart the quick-look software once daily, or more often if required. Open a terminal and issue the command
ps aux | grep qlspupnic
* If nothing is returned, then the quick-look software is not running. If one or more lines are returned, then they describe running instances of the quick-look software.
* Each running process should be terminated before a new instance of the quickQuick-look Look software is started.
* The second column in each line of the output obtained above is a number. This is the process ID (PID) of the running instance. To terminate a running process, issue the command
kill -9 <PID>
where <PID> is the process ID of the process.
* Once all the quick-look processes have been terminated, start a new instance of quick-look by clicking on the quickQuick-look Look icon on the left-hand task bar.
'''If the Quick Look does not extract spectra for science frames'''
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