** Open a terminal. This is available from the top menu or side menu of the thin client in the warm room. If the web browser is full screen, push 'F11', and you should then see the top menu bar. Once the terminal window appears, ssh to the instrument by running the command
ssh shoc74in@shoc74in.suth.saao.ac.za
or
ssh shoc40in@shoc40in.suth.saao.ac.za
When prompted for the password, use the password for the 74in or 40in user.
** In the terminal, type
restart_services
You will again be prompted for the password. The various services comprising the instrument will then restart. This lasts a few seconds a few seconds.
** Return to the web browser, and reload the page, then try to start the camera again.
** It may be necessary to restart the services a few times before you can start the camera.