| Call a technician to check if the telescope and dome are in a safe state. If it is safe to do so, the lockout switch by the North pier needs to be turned to the OFF position.
| Mechanical or electronic standby.
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| The dome didn't open on startup.
| There may be a dome comms problem.
| Call a technician to remedy.
| Hannah, Electronic or IT standby.
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| The telescope does not slew when I enter coordinates and press Go, but the lockout is off, the telescope is not parked and there are no error messages.
| (i) Target may not be visible. (ii) Coordinate format may be wrong. (iii) If (i) and (ii) fail, there may be a problem with the telescope. | (i) With the coordinates entered into the Controls tab of the TCS, click "Visibility" then "Calculate" to check whether your target is visible. (ii) Reload the page, then enter the coordinates again with space delimiters and no decimals. (iii) SiTech status will need checking.| (i) & (ii) Observer. (iii) Hannah, IT or electronic standby.|-| There is an error message saying "No Instrument selected".| The tertiary mirror is facing neither Mookodi nor Sibonise's Nasmyth port.| Click on either "Mookodi" or "Sibonise" in the Instrument panel of the Controls tab.
| Observer.
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| The autoguider GUI crashes.
| (i) One or more of the SiTech GUIs may not be running or may have comms issues. (ii) The Icron device connected to the Lodestar cameras likely needs might need rebooting.
| (i) Check that all SiTech GUIs are running and have no comms problems; restart all GUIs if there are any issues. (ii) Unplug the power cable from the Lodestar Icron device mounted on the underside of the pier, then plug it in again. If the problem persists, unplug the Lodestar Icron device from 1ms1 downstairs in the server room. N.B. there are separate Icron devices for the Lodestar cameras and the SiTech controllers - be sure to check the labels and get the right ones.
| (i) Hannah, IT or Electronic standby. (ii) Electronic or IT standby if on site, otherwise mechanical standby can fix this.
| Either (i) the motor is not in auto, or (ii) there is a comms issue with one or more subsystems, or (iii) the controller is in a fault state.
| (i) On the Advanced tab of the TCS, check that there is a green "AUTO" indicator beside the relevant subsystem. If the button says "MANUAL", click it to put the motor in AUTO mode. If that doesn't help, or if it is already in AUTO, the problem is likely (ii) or (iii) and you'll need assistance.
| Hannah, Electronic or IT standby(i) Observer.|-| The dome didn't open on startup.| There may be a comms problem.| Call a technician to remedy.| (ii) & (iii) Hannah, Electronic or IT standby.|-| There is an error message saying "No Instrument selected".| The tertiary mirror is facing neither SHOC nor Sibonise's Nasmyth port.| Click on either "SHOC" or "Sibonise" in the Instrument panel of the Controls tab.| Observer.
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